Delete your FlightFames account
Request deletion of your FlightFames profile and associated data. This page is available without signing in or installing the app.
Request deletion by email
- Send an email from the address associated with your FlightFames account to hello@flightfames.com.
- Use the subject “Delete my FlightFames account” and say that you want your account and associated data deleted.
- If you cannot access that email address, explain this in your message. We will need to verify ownership before deleting data to protect your account.
Opening the email link prepares a message; you must send it in your email app. An email request is reviewed by the owner and is not an instant deletion. We will confirm when your request has been processed. Do not send your password or identification documents in the initial request.
Delete while signed in
Open My trips, choose “Delete FlightFames data” under Account controls, and confirm. This removes your stored app data immediately when the operation succeeds.
What is removed
Your FlightFames profile, saved flights, followed-flight preferences, notification history, registered push-device tokens and account-linked support messages are removed from the application database. For a public email account, deletion also removes the FlightFames Firebase sign-in account. An existing hosting-platform sign-in account belongs to that separate service and is not deleted. Browsing the public flight board does not create a FlightFames account.
Subscriptions
Deleting app data cancels an associated FlightFames Stripe subscription immediately. If you have a Google Play subscription, manage or cancel it in Google Play before deleting the account; account deletion alone does not cancel a Play subscription. Stripe and Google may retain payment records under their own retention requirements.
Android test-build cache
The next Android test build includes Account controls for email registration, sign-in, sign-out and account deletion. Verify your email before signing in, and sign in again before deleting an account if your session is over five minutes old. This build still needs device verification. Choose “Clear offline cache” in the app, clear its storage in Android settings or uninstall it to remove its locally stored airport preferences and public flight snapshot.
Shared data and service records
Airport directories and flight-board caches are shared public provider data and remain after account deletion. Support emails remain in the support mailbox unless you also request their deletion. Hosting or email providers may retain technical logs or backups under their own retention policies; deletion from those systems has not yet been verified for the mobile launch.